Zero IRA fees for up to 15 years
Pros
- Great customer reviews
- Commits Buyback offer
- Guaranteed prize match
Cons
- Prices not listed on website
- Doesn't ship outside USA
American Hartford Gold is a precious metals company that provides services for individuals and families who want to protect and diversify their wealth using precious metals. The firm is family owned and offers both Gold IRAs and physical metals such as gold, silver, and platinum bars and coins. Customers can find a wealth of information about precious metals on the company website. The company ensures that this information is available for free to future investors so they can make the best investment choices.
Company Reputation
Some people might have heard of American Hartford Gold through their advertisements from their celebrity spokesperson. The company holds a good reputation when it comes to customer service reliability although some customers may not be fond of the company’s choice as a spokesperson.
They received an A+ rating from the BBB and 4.8-star customer satisfaction on TrustPilot. The feedback is consistent with positive commendation of the team’s professionalism and their dedication to providing new investors the resources on precious metals.
Another aspect worth commending is the company’s privacy policy, which, unlike other companies in the same field, offers customers protection from unwanted marketing ploys that are often associated with online businesses. American Hartford Gold promises to keep customers’ personal data secure and not sell the information that they receive.
Services
Customers can find gold bars and coins that are IRS approved on American Hartford Gold’s marketplace. They also have collectible coins for traders and collectors. There is a collection of silver coins available but they cannot be used for funding a retirement account. American Hartford Gold can also help customers set up a new IRA account or a rollover account with gold and silver. Customers can choose where they want to store their precious metal investment, whether that is a secure depository or storage at home. However, it should be made clear that metals stored in an IRS-approved storage facility are the only ones eligible for tax and other IRA benefits.
Cost of Services and Promo Offers
The company website contains a catalog of available products but the prices are not listed publicly. Customers will be required to call a company representative to access the pricing details. Unlike other precious metals companies, the metals are not directly purchased from the website. For setting up an IRA, there are three steps to go through initiated by submitting an application form online.
American Hartford Gold offers some enticing offers such as $1500 worth of silver gifts and insured shipping for free as long as the minimum purchase amount is reached. However, the company does not provide much discussion on the details of the promo imitations. For the first year, IRA fees are waived for transactions above $50,000. If the transaction goes over $100,000, three years of IRA fees are waived. Depending on the size of the account, AHG may cover storage fees for one to three years. We do believe that this benefit is offered to investors with a high minimum balance. Customers who want to invest through American Hartford Gold can set up their IRA for $10,000. Cash transactions have a minimum of $2,500.
Informational Materials and Customer Support
Customers can find a huge library of informational materials that can help them better understand a range of topics. All these educational resources are available to download for free. There is also a price tracker for metals and helpful articles detailing the workings of precious metal investment and its advantages. The available information on the precious metals market is also updated to the minute so customers can use it as a reference. There is a Gold and Silver Market blog published weekly which investors will find helpful in monitoring the trends so they can keep abreast of their investments.
For concerns and inquiries, representatives are available by phone or through the chat function on the website. When we tested the chat box with a simple question, we were notified that a live specialist would provide us with a better response. With the hugely positive feedback they have received from customers, we expect American Hartford Gold to deliver quality service.